Returns & Refunds Policy

All PDF reports and video explanations are personalised item, which are prepared based on information provided. The items are personalised or otherwise cannot be resold due to a bespoke element. There will be no refunds for personalised items unless a mistake has been made by us. To avoid disappointment, please check the information before payment made.

Your appointments are very important to the JADEYEE FORTUNE ADVISOR ENTERPRISE team.  They are reserved especially for you.  We understand that sometimes schedule adjustments are necessary.  Therefore, we respectfully request at least 48 hours notice for cancellations or rescheduling of appointments.

Appointment slots are given in order to reduce your wait time as much as possible, however there may be occurrences of delay due to emergencies or unforeseen circumstances. We seek your kind understanding as we strive to attend to you within your appointment slot and provide a good service to our valued customers.